Neon Siege Support

For support, contact support@lumisoftstudios.com.

Last updated: May 2026

For support, contact:

Please include the app name, device model, OS version, and a short description of the issue.

Purchase support

Send your order platform, purchase date, and a short description of the issue. Do not send full payment card details.

Tell us whether the issue happened with a rewarded ad, interstitial ad, or banner ad, and what happened after the ad finished.

Include the level, game mode, and what you expected to happen.

Use the restore purchases option in the App when available. If it does not work, contact us with your device and store account platform.