Help for parents and teachers using Wondermio, called Öğrenimo in Turkish. Store testing is being prepared; there is no public release yet.
Contact us
Email support@lumisoftstudios.com with your device model, operating system, app version, language and a short description. Remove children’s names and personal information from screenshots. Never send passwords or store verification codes.
Progress and teacher tools
Profiles and learning progress stay on the device. Use the adult area’s backup tools before reinstalling or changing devices. We cannot restore a deleted local database. Selected worksheets are available without Premium; extra story worksheets follow Premium access. Homework and lesson-plan tools are no longer available. Teacher QR verification is not active; scanning a code does not grant verified access.
Camera and sound
Teacher QR scanning is optional and behind the parental gate. If you deny camera access, other learning activities remain available. No photos, video or audio are saved. For sound issues, check the device volume and app settings; some narration uses device speech.
Premium, trials and restoration
Monthly and yearly Premium products are being prepared. A 7-day trial is offered only to store-eligible accounts. Use Restore Purchases with the same store account. Manage or cancel in your Apple or Google subscription settings. Deleting the app does not cancel a subscription. Refunds are handled by the store.
Advertising and privacy
AdMob is integrated on iOS and Android. iOS build 7 and Android versionCode 12 use Google test ads; live units remain disabled. Requests use child-directed, G-rated, non-personalized settings. iOS does not request ATT permission; Android’s advertising-ID permissions are removed. Premium and Remove Ads prevent new ad requests. RevenueCat purchase processing and Android QR technical metrics are separate. Manage profiles locally and email us for support or RevenueCat deletion requests.